Lowongan Kerja : Key Account Manager, Virtual Brands

Perusahaan : Grab

Deskripsi Pekerjaan : Job Description:

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles – the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:
The GrabKitchen Business Development team is a young team responsible for growing enterprise and private label accounts in our cloud kitchen business. We are a dynamic team who provide you the environment to grow in your professional career.

Get to know the Role:
We are looking for a talented generalist to help us maintain and bridge relationships with our exclusive cloud kitchen partner who helps execute and operate our merchants’ brands. As a BMS (Brand Managed Services) Key Account Manager, you will be responsible for owning and growing our most important merchant and partner relationships. We’re looking for superstars who can operate independently, move fast, and get things done. We want people who love being challenged and are excited by the idea of joining our growing Merchant Organization and doing what it takes to win. If this sounds like you – read on!

The day-to-day activities:

Relationships building: Bridging 3 stakeholders i.e Grab, our merchants and “franchise” partner and stay in close communications

Driving growth and Higher ROI: ensure the merchants are growing with you and the company

Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers

Ensuring consistency and quality: Have the greatest interest to make sure our partner is maintaining service, item availability and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person

Cross-functional relationship: work with the Private Labels team to help drive growth of the BMS business

Managing team performance: you will be most likely working with a team from a very early stage. It’s crucial to help build the team, tools and processes needed to serve, retain and grow the brands

Contribute ideas to grow the BMS business including but not limited to hunting new F&B brands that have high potential for success

The must haves:

Minimum of 2+ years (for account manager role) of sales business development, account management or operations

Experienced in handling and dealing with partners (account management experience)

An exceptional track record of driving revenue through partnerships

Multi-tasking and able to work under pressure and constantly changing environment

Proficient in English is a plus

Passion for the on-demand delivery space, and food delivery in particular

Comfortable to work using laptop and internet

Great communication and negotiation skills

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

About Grab

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.

Perkiraan Gaji :

Lokasi : Jakarta

Tanggal : Sat, 12 Mar 2022 05:38:31 GMT

Kirim Lamaran!