Lowongan Kerja : ID CS Agent for FMCG

Perusahaan : Maersk

Deskripsi Pekerjaan : At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world.

4PL control tower is benchmark solution by MAERSK tailored to meet the FMCG giant’s 4PL needs. The solution by design needs out of the box thinking and extra-ordinary ownership & accountability from the 4PL team.

The person will not only ensure timely movement of freight from and to Indonesia but also proactively coordinate with different parties including nominated 3PL/ brokers & customer’s internal stakeholders to achieve the end goal of operational excellence. As 4PL the responsibility of entire supply chain lies with Maersk and in a way we become an extension of customer’s shipping department. The control tower team handles day to day EXP/IMP operations, exception management, SAP transactions, payment to 3PL and brokers and provide consultancy on logistics/ supply chain related issues.

We offer

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.
But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.

Key responsibilities

Export – as but not limited to below:

  • Booking coordination: receive booking from warehouse, place booking with carrier, co-ordinate with broker for trucking arrangements.
  • Documentation: receive information from respective desks, send SI to carrier, follow up on B/L or SWB release, and ensure pre-alert mail is sent on time. Filing and documentation for audit.
  • Customs clearance coordination: monitor the customs clearance timeliness from broker, support brokers on troubleshooting
  • Daily report: ensure trackers are sent on time by brokers
  • Internal Ops SLA: ensure all WI/ job aids are updated
  • Support client’s queries on shipment status
  • Ensure the overall process is being adhered strictly by related parties (warehouse, planner, 3PL), any exceptions need to be escalated on time
  • Able to understand the Client’s business and facilitate exception in the most compliant way
  • Other ad-hoc

Import – as but not limited to below:

  • Import clearance: monitor the timeline of import clearance, ensure trackers are sent on time from brokers, and ensure no detention and demurrage incurred.
  • Documentation: receive pre-alert, ensure the pre-alert documents are as required, follow up with and monitor broker for accurate and timely clearance. Filing and documentation for audit.
  • Provide guidance/escalate for guidance on exceptional cases.
  • Internal Ops SLA: ensure all WI/ job aids are updated
  • Ensure the overall process is being adhered strictly by related parties (warehouse, planner, 3PL), any exceptions need to be escalated on time
  • Able to understand the Client’s business and facilitate exception in the most compliant way.

We are looking for

Behavioural:

  • Ownership and accountability
  • Strive towards excellence
  • Stakeholder Management abilities
  • KPI driven performance- Ability to deliver results
  • High attention to details
  • Process improvement mindset – Look out for gaps
  • Ability to prioritize based on importance/ urgency

Skills:

  • Bachelor’s degree
  • Demonstrated a deep understanding of and experience in the logistics industry
  • With at least 2 years experience in logistics industry
  • Strong written and verbal communication skills both in English and local language
  • Must possess time management skills to manage high volume in a fast-paced environment
  • Intermediate to advance MS EXCEL skills
  • Personality: Self-starter, problem solver, Love for great service, Can-do-attitude, solution oriented, outstanding at process optimization, Results driven, Detail oriented, Team player

Additional Info

Ref. MA-303036

For more information please contact:
[email protected]

A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world. For more information: https://www.maersk.com All the way.

Perkiraan Gaji :

Lokasi : Jakarta

Tanggal : Mon, 03 Jan 2022 00:18:48 GMT

Kirim Lamaran!