Lowongan Kerja : Head of Services

Perusahaan : PT Talent Fit Indonesia

Deskripsi Pekerjaan : Persyaratan

  • 10-15 years of relevant experience in the enterprise software, IT, business analytics or technology domains.
  • Previous international exposure in addition to an Engineering, Computer Science or related degree will be highly desirable.

Tanggung Jawab

  • Identify and execute high-impact and high-visibility services programs that leverage on the Company’s technology and services team skillset to contribute and grow the company’s professional services and overall revenue and profit.
  • Set priorities, focus resources, and establish relevant productivity metrics to measure and achieve intended outcomes and results.
  • Implement plans to improve and maintain the complementary interaction between the company’s portfolio of services.
  • Build and lead an effective professional services division, including key team leads.
  • Provide critical support and effective empowerment to their direct reports, team leads and team member.
  • Facilitate cooperation and synergy between company departments.
  • Ensuring alignment with the joint priorities of the company
  • Position service offerings and holistic solutions to value-add to clients’ businesses, and success.
  • Collaborate with sales team to win customers in strategic sectors and expand market share with appropriate commercial offerings.
  • Maintain relationships with senior levels of key clients and partners.
  • Maintain customer satisfaction levels.
  • P/L accountability for the project implementation and managed services.
  • Enforce and leverage key processes (proposal process, resource utilization, service delivery and quality, etc.) to increase efficiency and client satisfaction.
  • Initiate and oversee processes improvements to raise productivity and quality of service.
  • Identify and understand business risks and effectively mitigate them.
  • Establishing a successful hiring of the right candidates with a thorough understanding of overall services needs and business priorities.
  • Mentor, coach, and nurture talent and skills of the team according to market needs.
  • Design and scope responsibilities for key roles.
  • Develop a strong bench of potential successors and next line.
  • Nurture and maintain healthy levels of staff engagement.

Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya

Tentang Perusahaan

Perkiraan Gaji :

Lokasi : Jakarta Selatan

Tanggal : Thu, 09 Dec 2021 23:00:34 GMT

Kirim Lamaran!