Lowongan Kerja : Associate L1, IT Field Support

Perusahaan : Publicis Groupe

Deskripsi Pekerjaan : Company Description

PUBLICIS RE:SOURCES is an established and dynamic Shared Services Organization that provides Finance, Accounting, Payroll and IT Services to companies within the Publicis Groupe. Publicis Groupe, based in France, is the third largest communication group worldwide. The Groupe owns three of the top global advertising networks: Leo Burnett, Saatchi & Saatchi and Publicis. With PUBLICIS RE:SOURCES, you will have the opportunities to work with these interesting and creative media and advertising agencies and chart your career path with us. To support our expanding service offering, we are seeking candidates who are ambitious, high caliber and dynamic to join our team.

Job Description

  • Understanding the strategic thinking required for effective IT procedures in advertising/media production companies
  • Identifying the hardware and software needs of, and to provide solutions to, customer initiatives
  • Assisting in the adaptation of existing programs to meet users’ requirements with a methodical and disciplined approach to all duties
  • Providing telephone, face-to-face and online support to customers
  • Installation of all Groupe approved software requirements
  • Connecting users to networks and providing initial training in facilities and applications and individual training as appropriate
  • Providing information relating to hardware and software procurement within the Groupe standards
  • Undertaking housekeeping and reporting functions for the area of responsibility

Qualifications

Experience/Qualifications

  • Degree in Computer/ Telecommunication Engineering/ Computer Science/ Information Technology or equivalent
  • At least 4 years experience in system/network trouble shooting
  • Experience in supporting an environment of more than 100 users

Knowledge

  • Familiarity with Windows XP, MAC & Novell platform with good troubleshooting skills
  • Knowledge of Windows OS, MS Office, networking, email applications and hardware issues

Perkiraan Gaji :

Lokasi : Jakarta – Khusus, Qalyubia

Tanggal : Sun, 13 Mar 2022 06:09:19 GMT

Kirim Lamaran!