Lowongan Kerja : Support Associate (Services Academy) – Jakarta

Perusahaan : SAP

Deskripsi Pekerjaan : Requisition ID: 288549
Work Area: Consulting and Professional Services
Expected Travel: 0 – 10%
Career Status: Graduate
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

About Services Academy

SAP’s Customer Success Services’ teams support our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

The SAP Services Academy is a 2-year graduate program to start your career in the Services Customer Success Board Area. This program consists of classroom-based learning with rotation opportunities before settling on one focus area within the business.

Throughout the program you will build the foundations needed for success in the Services’ business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business such as consulting, project management, technical and solution support.

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

0-3 years’ experience

Bachelor’s degree, or equivalent tertiary study

Team player with ability to work independently and take ownership of assigned tasks

Are good listeners, empathetic, collaborative, and team-oriented

Excellent communication skills

Resourceful self-starters with strong interpersonal skills who are eager learners

Interested in technology, innovation, and how digital platforms can solve business challenges

Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS

Learn and understand the Services business as well as specific cloud SAP products

3-6 month rotations with various teams within the business

Classroom style learning with a mix of technical and soft skill topics

On the job training with the support of buddies and coaches

Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality deliverables

Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job

Fast paced IT and business environment

Build and maintain relationships with internal and external stakeholders

Meeting performance requirements at conclusion of each rotation

Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)

Adapt to knowledge on new technologies in a consistently dynamic and changing environment

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP’S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:

The key to SAP’s success? Our people.

We grow. We lead. We innovate – together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.

Driven by innovation? It’s in our DNA.

At SAP, innovation is more than just developing top-notch software – it’s creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.

Got ambitious goals? Achieve them – at SAP.

Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged – and working towards their individual career goals.

There’s more to it than coding.

Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That’s why we introduced the Hasso Plattner Founders’ Award – the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.

Driven by innovation.

SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, modular in nature, and support outcome-based business models.

Not all heroes wear capes.

The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages – and bring their own unique to the table.

Support Associate (Services Academy) – Jakarta

Facility: 288549

Posted Date: Dec 6, 2021

Work Area: Consulting and Professional Services

Career Status: Graduate

Employment Type: Regular Full Time

Expected Travel: 0 – 10%

Location:

Jakarta, ID, 12920

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Perkiraan Gaji :

Lokasi : Jakarta

Tanggal : Thu, 23 Dec 2021 05:15:29 GMT

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