Lowongan Kerja : QA Order Processing
Perusahaan : Shipper
Deskripsi Pekerjaan : What Is Shipper?
Shipper is a growing technology company based in Jakarta. With our mission to moving our society forward, we provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.
Why Join Shipper?
An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation
How Do We Live Our Core Values CICIH?
- Customer: Always Start with Customer First
- Innovation: Be Bold and Move Fast
- Collaboration: One-for-All, All-for-One
- Integrity: Lead with Integrity
- Humility: Build Trust through Humility
What will you do:
- Perform auditing/checking/controlling activity for Order Processing team members (agent) in-terms of data hygiene while they upload the order.
- To make sure there are no errors performed by the Order Processing team member, in-terms of uploading the order.
- Perform all data checking between received soft data by client against uploaded data by Order Processing team member.
- Conduct & perform real time (daily basis) feedback with the agent while doing the quality control activity.
- Create a tracker for soft data received count against data uploaded.
- Create analysis & report (error found and propose the action plan).
- Create the report of the agent performance on a daily/ weekly/monthly basis.
- Conduct the 1:1 session, training session, propose & prepare training material for the Order Processing team.
- Any other Quality Control activity in the future if needed.
What are the requirements
- Bachelor degree in any major
- Advanced Excel skill
- Data hygiene & data cleaning skill
- Problem Solving & Analytical skill
- Data accuracy skill
- Proactive communication skill
- Root cause analysis skill
- Having coding & programming skill will be an added advantage
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Perkiraan Gaji :
Lokasi : Bandung, Jawa Barat
Tanggal : Thu, 30 Jun 2022 04:05:24 GMT