Lowongan Kerja : Sales Support Manager

Perusahaan : WeNetwork

Deskripsi Pekerjaan : Description :

  • Prior experience in Tech or Consultancy agency is preferred.

About the Company:

Our client is one of the largest financial groups focusing on building Indonesia’s digital economy.

Main responsibilities:

  • Be the ultimate point of contact regarding onboarding processes of Partners, acting as an internal consultant for all operations relating to onboarding.
  • Conduct business process reviews with potential integration Partners, ensuring documentation and create internal reports regarding alignment between Partners’ operations and the company’s internal system capabilities to serve them.
  • Ensure that relevant departments are appropriately apprised and in alignment with Partners’ requirements and multi-departmental standard operating procedures are put in place to accommodate Partners needs (eg. additional reporting, administering payments to vendors to facilitate deployment, QRIS printing and mounting, etc.)
  • Ensure that the company receives all necessary onboarding documents for Partners and conduct periodical checks to update the company’s databases
  • Ensure that the Partnership sales team is updated on requirements pertaining to onboarding new Partners
  • Ensure that all relevant administrative documents pertaining to Partners lifecycle are kept up to date, in accordance with internal audit guidelines; and are in line with various departments within the organization, such as Legal, Compliance, and Finance, Accounting & Tax
  • Responsible for monthly operational audits to ensure all relevant settings, documents, and business processes are in line with standard operating procedures and internal audit guidelines
  • Responsible for the overall performance of the Partnership Sales Support Admins, focusing on the correct and timely fulfillment of requests coming from the Partnership Sales team
  • Able to troubleshoot a wide variety of issues on onboarding, activation, and deactivation of products deployed (including but not limited to cooperating with various departments within the organization to solve issues and recommend steps to mitigate future risks)

Key Requirements:

  • Minimum 5 years of relevant experience in operations / sales operations / management consulting / process improvement
  • Possess a solid understanding of SQL and Google BigQuery to run and create a query based on a given data requirement would be a plus.
  • Experienced in working with multiple stakeholders from different backgrounds
  • Possess solid communication skills in both English and Bahasa (written and verbal)

Call for Action:
If you possess the above requirements and are keen on a new challenge, please apply directly or email [email protected]

Perkiraan Gaji :

Lokasi : Jakarta

Tanggal : Wed, 29 Jun 2022 04:30:01 GMT

Kirim Lamaran!